FAQS
Frequently Asked Questions
IF YOU HAVE ANY QUESTIONS THAT ARE NOT ANSWERED BELOW, WE WOULD LOVE TO HEAR FROM YOU! PLEASE CALL 479-715-4645 OR EMAIL US AT HELLO@SALT-HEALTH.COM
General FAQs
DPC is a membership-based model for healthcare. Members pay a flat, monthly rate to receive high-quality, comprehensive healthcare. While celebrities and the uber-rich have always had their physician on speed-dial, the average American needing to see a doctor can expect scheduling difficulties, long wait-times, and an unsatisfying 7 minute doctor visit. DPC changes all that by cutting out the third-party payers (government and for-profit insurance carriers) and creates a direct relationship between the physician and the patient. The DPC model has even been endorsed recently by The American Academy of Family Physicians.
No. When a doctor bills a patient’s insurance, they are forced to justify their prescribed treatment and submit an itemized list of every medical service provided. If traditional clinics and urgent care don’t do this with every insurance claim, they don’t get paid. This creates a LOT of red tapes and labor-intensive documentation for the average physician. It takes away precious time and resources from what should be the focus of all healthcare services – YOU!
By eliminating third-party payers (government and for-profit insurance carriers) SALT Health physicians have the freedom to provide care in the best interest of our members. That means your SALT Health team is available to answer your phone calls, texts, and emails and won’t be bogged down with the worries of getting reimbursed by insurance. SALT Health members get unlimited care for one low monthly price.
Click here to see all the benefits of a SALT Health Membership.
Yes. SALT Health offers a Spa and Fitness Membership offering a private wellness community with top-of-the-line equipment, steam and infrared saunas, luxurious locker rooms, access to a team of fitness professionals, and everything you need to empower your fitness transformation.
Membership is limited to allow the SALT Health Team to provide the best possible service. Once membership capacity is reached, interested individuals can join the waitlist and join as membership openings become available.
SALT Health is distinct from competitors by providing exceptional quality care and attentive service. Membership benefits include:
- Comprehensive primary care medical services.
- Elite access to SALT Health physicians through on-site visits, phone calls, text, email, or virtual visits.
- Common office procedures and services included, such as woman exams, breathing assessments, minor dermatology and small wound closure.
- Routine lab tests, X-ray imaging and EKG testing.
- “Member Only” health and wellness seminars
- Dietitian and nutrition: Our registered dietitians collaborate with our medical team to provide you with personalized services at member- discounted prices.
- Personal training sessions: Our team of physical trainers will be available on-site to direct workouts or create individualized strength training plans at member discounted rates.
- Spa facilities: Infrared sauna, steam room, cold plunge shower and inhalation/aromatherapy room.
- Annual health assessment including basic lab diagnostic testing.
- Premier fitness center with instructor led classes.
- Cardio and strength training equipment
- Massage therapy: Our team of certified massage therapists will be available on-site to provide massage therapy at member-discounted rates.
- Exquisite locker rooms with elite personal necessities provided by SALT Health (i.e. robes, slippers, shaving accessories, etc.)
- Premium supplements and vitamins available at member-discounted rates.
Functional medicine is an integrative approach to health and wellness through individualized, science-based analysis that compliments traditional medicine. To put it simply, physicians who have additional training in functional medicine look for the root cause of an illness in a person, and then address the whole person, not the isolated symptoms.
SALT Health founder, Dr. Herbst describes her work:
“We look for root cause and then we restore balance. When we identify the root issues then we treat them with traditional medicine, diet and lifestyle modifications. If you can identify the malfunction, then you can open up that pathway and support it. Applying those principles clinically with my patients has been profound in their outcomes.”
SALT Health offers a Comprehensive Functional Medicine Package for members who have not found successful treatment or relief of symptoms for their health concerns. Read more under our “Services, Functional Medine”
No. SALT Health now offers Precision Health packages designed specifically for Non-Members. With comprehensive diagnostic tests and expert interpretation by the SALT Health Team, these packages offer incredible insights to help you achieve optimal health.
Some Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) may cover all or a portion of the SALT Health fees. Please consult with your employer or health insurance representative for details.
Some basic, annual labs and x-rays are included in your SALT Health Membership as prescribed. Should you need more advanced diagnostics, your SALT Health physician will be able to coordinate a referral to a qualified lab or imaging center, and traditional insurance coverage may apply.
SALT Health physicians have a large referral network of imaging centers and hospitals for advanced diagnostics. Traditional insurance will cover the associated costs, and discounted prices are also available.
SALT Health physicians work with an extensive network of medical professionals and hospitals for referrals and coordination of care. Your SALT Health team will always be available to guide you in meeting your wellness and recovery goals. Traditional insurance covers specialists and hospital stays. Discounted pricing is often available.
Your SALT Health physician can coordinate your care and provide primary care services like a strep test or other illness un-related to pregnancy. However, an expectant mother will need to be under the supervision of a qualified women’s health specialist.
Your SALT Health physician is available by phone call, text, email or video. If for some reason you need to visit an urgent care or hospital while out of town, you could either ask for the discount for paying at the time of service or use your traditional insurance. See further explanation here: “Do I still need insurance…”
As a SALT Health Member, the majority of your healthcare is included in your membership and will be taken care of by the SALT Health Team. However, YES, we advise all members of the importance of having health insurance for catastrophic care. This would include things like specialty diagnosis, hospital treatment coverage, and emergency coverage while traveling.
There are flexible options a person or family could use to lower their monthly costs while still upgrading their healthcare with SALT Health.
One example would be for a SALT Health Member to move their insurance plan to a “high deductible” plan. This will lower the monthly premium, saving you money! Members will take advantage of their SALT Health membership for all primary care needs including urgent care. Trips to the emergency room will only be necessary in true emergencies, such as a heart attack, car wreck, etc.
Membership waitlist FAQs
The short answer is the secret is out! We have had a rush of new Members who are passionate to Live Life Healthy and we have closed membership to ensure their quality care. The decision reflects SALT Health's goal to approach healthcare differently and to develop relationships and partner with our Members for their optimal health.
Yes, future Members can join a waitlist to join SALT Health at a later date. Occasionally, our Members decide to close their membership for various reasons, and this may open opportunities for Future Members to join! Limited memberships may also become available if additional SALT Health resources and/or providers are added. Future Members on the waitlist will be added to SALT Health communications to ensure consistent updates are available. To join the SALT Health Membership waiting list, click here or call a Care Coordinator at 479-715-4645.
We understand that seasons and situations change. Per the SALT Health Member Agreement, we ask for a 60-day notification of any Membership cancellation. If you choose to rejoin at a later date, there will be a reinstatement fee of $199 and you will have to join the Future Member waitlist if Membership is closed. The most current Membership pricing will apply and is subject to availability.
Limited memberships may become available if additional SALT Health resources and/or providers are added. Future membership structure and pricing may look different than it does for current SALT Health Members.
Currently, non-SALT Health Members have access to Dietitian Packages, IntellxxDNA report and BioTE Hormone Replacement Therapy. While SALT Health Membership provides unmatched access to the SALT Health Team, and the most comprehensive primary care, we may offer additional packages, treatments and services for non-Members. SALT Health Members will always be the first to know about new services and treatments.
Yes! Spa and Fitness services will still be available for non-Members, including Day Passes, Massage Services, and Esthetician Services. Please call a Care Coordinator to schedule an appointment. 479-715-4645
Please click here to schedule a tour, or call a Care Coordinator at 479-715-4645. We are here to answer your questions and get you the information you need to make the best decision for you and your family.